Information for Patients
Healthy iO Home ACR Kidney Testing Kit
Message for people with diabetes at the practice:
As you know, as part of your diabetes annual review, urine testing is really important to look for early signs of kidney damage. We do this through a test called the albumin:creatinine ratio (ACR) test, which looks for small amounts of protein in the urine.
We know people struggle to do the test, and many would prefer to avoid the clinic and test at home wherever possible. That’s why we are offering a new, NHS funded service to allow people to do this test at home with a kit and a smartphone.
If you meet the criteria for the new service, you will receive a text message (or a letter!) about this testing process, which is run by Healthy.io. If you want to find out more, please click here: http://bit.ly/uACRtest.
This text is not a scam; you do not need to pay for the service, and if you would rather opt out of the process you can say at any time. If you want to speak to their customer support team, you can call them on 020 7183 7939.
Looking forward to hearing your feedback!
The practice is working with Porchlight to ensure we are able to offer you a health and wellbeing check.
These checks are like a MOT and recommended to be held annually.
Porchlight will be contacting patients by phone to talk your through the process and make sure that you are happy to proceed. All information you share with them will be updated on your medical records so that we can ensure we are all offering you the best care.
If you want to find out more about Porchlight please visit their website www.porchlight.org.uk or call 0800 567 7699.
Please contact the surgery if you have any concerns.
If you have been referred to the DMC Healthcare dermatology service between April 2019 and June 2020 and have not been seen or have any concerns about the service, there is a helpline available:
0300 555 0708 Monday to Friday 9am – 6pm (messages can be left outside these hours)
The DMC Healthcare dermatology service has been suspended and a new interim service put in place to rapidly see all patients.
Find out more at:
Are you living with or caring for someone with diabetes?
Would you like the chance to speak to someone else affected by diabetes?
Get in touch with a Diabetes Friend
Whether you are living with diabetes or a parent or carer of someone living with diabetes we will match you with one of our trained volunteers
You can connect via phone or email and have the chance to chat and share experiences. To find out more or to get connected contact:
- • Emma.email@example.com
- • 07880 202546
Are you a Carer?
A carer is anyone, including children and adults who looks after a family member, partner or friend who needs help because of their illness, frailty, disability, a mental health problem or an addiction and cannot cope without their support. The care they give is unpaid. When we refer to carers in this document, this is inclusive of both adult and young carers.
Many carers don’t see themselves as carers and it takes them an average of two years to acknowledge their role as a carer
It can be difficult for carers to see their caring role as separate from the relationship they have with the person for whom they care, whether that relationship is as a parent, child, sibling, partner, or a friend.
If you are a carer click here for help and advice